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Save time and money with the manual "How to create an 8-hour HelpDesk application with PowerApps, Flow and Power BI" that will help you create a HelpDesk application in just 8 hours, downloading the template that will help you move faster.Requirements:General basic knowledge of ComputingSharePoint Online Knowledge.Basic knowledge of Excel formulas.Power Apps Basics Power Automate (Flow) basic knowledgePower BI basic knowledge Note:You can learn basic knowledge in Microsoft Learn. This manual is intended for PowerApps, Flow, and Power BI beginners with some SharePoint notions.The app you create is basic but useful to start improving processes in your business.The following general steps will be used:Custom lists will be created in SharePoint to store HelpDesk system logs.PowerApps will create a basic Application Interface that connects to SharePoint Online and Flow Microsoft.With Flow Microsoft, a notification stream will be created when you create new tickets.Power BI will create graphs that will make it easier to understand stored dataCase: A company with more than 30 employees generates a large number of support requests, but the technical staff has a manual support management that allows an uncontrolped in its processes, waste of time in customer service, unnecessary use of sheets and application form impressions, problems in the distribution of work and the effectiveness of their work cannot be measured; if the number of employees grows support staff will not be able to maintain efficiencySolution: The IT team, looking at the problem, sees the need to develop an application that automates the process of support requests, taking advantage of the technology of Office 365, uses PowerApps that allows to create applications quickly and securely, Apps that can run on: PCs, Tablets and smartphone which would make it easier to use from anywhere.PowerApps will allow requests to be logged in an organized manner in SharePoint Online while maintaining history and attachments, reducing paper and print usage by 100%.Flow Microsoft configures a notification process that allows you to send mail to technical staff according to the request category for timely care, improving the division of work and efficiency when troubleshooting.With Power BI, technical staff will look at request statistics, helping you make better decisions about future process improvements and see efficiency levels.Download template:https://sites.google.com/view/all-power-platform/ebook-how-to-create-a-helpdesk-app-in-8-hours-with-powerapps-flow-and-powe
eBook details
- Title: How to create a HelpDesk App in 8 hours with PowerApps, Flow and Power BI: Step by step tutorial - Level: Beginner (Power Platform for All Book 1)
- Author : Neiy Darry
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- Genre: Kindle Store,Kindle eBooks,Computers & Technology
- Pages : * pages
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